86% of People Fail Test to Make Energy Bill Add Up

A straightforward test to see whether consumers can calculate an energy bill correctly has thrown up some shock results – with 86% of people getting it wrong. Of more than 2,700 people taking part almost 2,400 failed to make the bill add up correctly, even though they were allowed to make notes and use a calculator.

The test is being run by uSwitch.com, the independent price comparison and switching service, and is based on a mock-up of an energy bill with sub-totals blanked out. Consumers have to work out the missing numbers and calculate the end total. So far, it has left most people flummoxed. Despite being a common household bill only 379 people have arrived successfully at the correct total – a pass rate of only 14%.

Now more consumers are being urged to take part to see if they can do any better. The test can be found at: www.uSwitch.com/bill-challenge. People can also sign a petition for energy bills to be made simpler, clearer and easier:http://petitions.number10.gov.uk/betterbills/ – over 7,000 concerned consumers have already signed.

Ann Robinson, Director of Consumer Policy at uSwitch.com, says: “You shouldn’t need to be an ‘A’ grade student to be able to understand your energy bills. It’s deeply worrying that only 14% of people have passed what should be a straightforward test – it serves to highlight the fact that large numbers of consumers are in danger of being excluded because energy bills are far more complicated than they need to be. Ofgem is looking to address this, but it’s vital that consumers make their voices heard too.”

E.ON Fires Latest Salvo in Online Price War

E.ON has launched a new fixed price online energy plan – FixOnline 3 – which allows consumers to fix their prices until 1st December, 2010. The plan is only available to those who will manage their account online and pay by monthly direct debit. In return, they will be paying the second lowest energy prices currently available in the market and will only be paying £1 more than if they were on the cheapest plan in the market.

E.ON’s new plan averages out at £984 a year, while EDF Energy’s average bill size comes in at £983. However, EDF Energy’s plan is only available in 10 out of 14 energy regions, which means that many households, including those in London, will not be able to benefit. E.ON, and British Gas which brought out a new competitive online plan only yesterday, will be able to target those areas missing out.

With suppliers cutting online prices, hopes are that it will encourage consumers to start paying by direct debit again. New uSwitch.com data revealed a 7.3% decline in the number of switchers opting to pay by direct debit. If the trend continues, it could result in 342,000 households ditching direct debits this year – and losing £33.5 million in discounts on their energy bills as a result.

Will Marples, energy expert at uSwitch.com, says: “To see two of the big six suppliers launch competitive new energy plans in as many days is great news both for consumers and the market. The price war is injecting new life into the market and making consumers sit up and take note. If they take advantage of the lower prices now available it will help them to manage their energy costs going forward.

“If consumers want to benefit they need to ditch their expensive standard plans and move to one of the new online energy plans. The average standard plan is £1,239 a year while the average online plan is now £1,015 a year – this is an easy saving of £224 a year for the average household. With winter fast approaching, it’s a saving households should definitely be looking to make.”

Via EPR Network
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Direct Debit Fears Could Cost Consumers £33.5 Million

Ofgem is being urged to act quickly to stem the flow of consumers ditching direct debits and opting to pay energy bills by cash or cheque instead. New data f r o m uSwitch.com, the independent price comparison and switching service, shows a 7.3% drop in the number of switchers paying by fixed monthly direct debit, falling f r o m 92% a year ago to 85.3% today. Across the market it could mean 342,000 households less a year taking up the option and losing out on discounts totalling £33.5 million as a result.

According to Ofgem, over 40% of customers pay their energy bills by direct debit. Not only is this payment method convenient, but it is cheaper too as suppliers give discounts to customers paying in this way. These amount to £98 a year on average. The impact on household bills is noticeable – while the average household energy bill for a customer on a standard plan paying by cash or cheque is £1,239, this drops to £1,141 on average for those paying by direct debit.

More importantly, paying by direct debit is the gateway to suppliers’ cheapest tariffs – these can be found on their online energy plans. To get them, consumers need to pay by direct debit. The average household energy bill for an online customer is £1,021 – £218 cheaper than for a customer on a standard plan paying by cash or cheque.

But despite the cost implications, consumers are starting to shun direct debits. According to uSwitch.com this stems back to last year’s 42% or £381 price hikes which only hit many direct debit customers this year. Almost a third (30%) only had their direct debits increased in the first three months of this year – even though the price increases happened last year. As a result, many were playing catch up to make up for months of under paying and so were shocked when their supplier advised them how much their direct debit had to be adjusted by to compensate.

Not surprisingly, when advised of increases to direct debits a third of people (33%) felt compelled to contact their supplier. Following this 4% cancelled their direct debit even though this would increase the cost of their energy. And they’re not alone – according to the new data there has also been a 217% increase in people choosing prepayment meters (up f r o m 0.6% to 1.9%) and a 106% increase in people choosing variable direct debits – up f r o m 1.6% to 3.3%. In total, these shifts in payment methods could see 351,900 households paying more for their energy than they need to this year.

“Paying by direct debit opens the path to the cheapest energy prices in the market – this is not something to give up without a fight. If you are worried about the amount you are paying, contact your supplier to find out whether the monthly payment can be lowered. Make sure you are paying the lowest possible price for your energy by shopping around, cut down on the amount of energy you use and make sure you or your supplier is taking regular meter readings. Above all, be aware that coming off fixed monthly direct debit and paying by cash, cheque or variable direct debit will cost you money. This should always be a last resort.”

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British Gas Fights Back in Online Price War

British Gas has launched a new online energy plan, finally stepping into the price war that lost it its crown as Britain’s cheapest supplier. However, it hasn’t made an all out bid to reclaim its title. Instead it has gone for a tactical approach, hitting EDF Energy in its ‘home’ regions – the areas where it is the incumbent supplier.

British Gas’ new Websaver 4 energy plan averages out at £994 a year, while EDF Energy’s average bill size comes in at £983. However, EDF Energy’s plan is only available in 10 out of 14 energy regions, which means that many households, including those in London, will not be able to benefit. British Gas, by making its new plan available in all areas, will be able to target those areas missing out. Its new plan is also available to existing customers.

The online price war is also proving very timely for consumers coming off fixed price energy plans this year. With the potential for further price cuts and online prices currently so competitive, these are being urged to think carefully before fixing again as they could incur an exit penalty if they change their mind at a later date.

Will Marples, energy expert at uSwitch.com, says: “This is another shot in the price war – but it certainly isn’t the final one. It will shake things up, but we are certain to see other suppliers making moves of their own. This is great news for consumers who are starting to see some very competitive energy prices coming onto the market which, if they take advantage, will help them to manage their energy costs going forward.

“If consumers want to benefit they need to ditch their expensive standard plans and move to one of the new online energy plans. The average standard plan is £1,239 a year while the average online plan is now £1,021 a year – this is an easy saving of £218 a year for the average household. With winter fast approaching, it’s a saving households should definitely be looking to make.”

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Free Flow Power Corporation, A Hydropower And Hydrokinetic Renewable Energy Company, Welcomes TheAddition Of J. Mark Robinson To The Company’s Advisory Board

Mr. Robinson retired in June as the Director of the Office of Energy Projects at the Federal Energy Regulatory Commission (FERC), where he was responsible for FERC’s regulatory approval of new energy infrastructure development projects, including hydropower projects, transmission facilities, gas pipelines, liquefied natural gas terminals and certain forms of energy storage facilities. Mr. Robinson is currently the principal of JMR Energy Infra, which provides strategic consulting services concerning the development of major energy infrastructure.

J. Mark Robinson

Dan Irvin, CEO of Free Flow Power, commented, “Mark has been a respected leader at the center of US energy policy for many years. His experience and judgment are an invaluable resource for any company working to transform America’s energy infrastructure. We are delighted to have him join Free Flow Power’s team.”

Mr. Robinson remarked, “Free Flow Power clearly represents the new vision needed to spur development of our Nation’s hydropower resources. I am very pleased to be a part of what will be a strong effort to deliver more clean energy from our working rivers and oceans.”

About Free Flow Power Corporation:
Free Flow Power Corporation (FFP) is a hydropower developer and technology company focused on using the force of rivers, streams, ocean currents, and tides to generate electricity without building new dams or diversions. FFP operates through two subsidiaries: Free Flow Power Technology LLC is manufacturing the SmarTurbine™ system to capture energy from free-flowing water, and Free Flow Power Development LLC is developing hydropower and hydrokinetic generation projects in the US, primarily in the Mississippi River Basin.

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Opus Energy Signs A Supply Contract With John Lewis, Leading UK Retailer

The John Lewis deal part of £20m new customer growth for Opus Corporate Solutions. Opus Energy, a leading independent electricity supplier to UK businesses, today announced a host of new supply agreements with leading UK corporates including John Lewis, White Stuff, DPD and Heritage Great Britain.

Opus Energy

Opus Energy, a leading independent electricity supplier to UK businesses, today announced a host of new supply agreements with leading UK corporates including John Lewis, White Stuff, DPD and Heritage Great Britain.

The customer wins form part of an additional £20m of new agreements, contracted by Opus Corporate Solutions in the last six months.

Opus Energy will supply 123 sites for one of Britain’s best loved retailers, John Lewis, in a two year deal worth £3.6m.

Bill Wright, Corporate Energy and Environment Manager at John Lewis said: “We look forward to forging a partnership with Opus Energy. As a dynamic company we need our suppliers to respond efficiently to our business’ needs. Opus Energy listened closely to our requirements during the tender process and offered a bespoke service at a competitive price.”

Steve James, Commercial Director and head of Opus Corporate Solutions for Opus Energy said, “We are delighted to be working with a number of high-profile UK corporates, including one of Britain’s best loved brands, John Lewis. These are important customer wins for Opus Energy and support our position as a leading provider in the energy retail industry. As the majority of our business is won off the back of our reputation and service delivery, our recent successes are a great testament to Opus Energy’s dedication to providing a first class package.”

Opus Corporate Solutions provided a bespoke, tailored tendering solution for the John Lewis Partnership Plc, collating its non half hourly sites into one simplified response. In addition, John Lewis will benefit from an Opus Energy tailored billing solution and levy-exempt renewable electricity supply.

Their flexible processes also appealed to John Lewis as Opus Energy were able to start supplying the retailer with electricity in a shorter time than standard industry practices.

Established in 2002, Opus Energy has grown to supply over 50,000 sites across the UK and is now an established electricity provider to large corporates. Opus Corporate Solutions has demonstrated that through dedicated resources and innovative solutions it continues to succeed in winning and retaining large corporate customers.

Opus Corporate Solutions provides a tailored service for each customer, this includes:

• Levy exempt electricity supply as standard, as 60 per cent of Opus Energy’s supply comes from cleaner sources

• Free Smart Meters** offered to Opus Energy customers

• A dedicated Opus Energy account manager and online account support platform

• Flexible, accurate timely billing

• The Opus Evolution platform which is a flexible purchasing solution that gives customers access to wholesale energy prices

About Opus Energy
Opus Energy is a leading independent supplier of electricity to UK businesses. With offices in Northampton and Oxford, Opus Energy employs over 200 people. Opus Energy supplies over 50,000 UK business sites across all sectors. Large customers include: Stagecoach, Thorntons, Farmfoods, FirstGroup, Cumbria County Council and John Lewis.

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Household Energy Prices Are Set To Tumble Again As E.ON Launches A New Online Energy Plan

The new plan sees E.ON become Britain’s second cheapest energy supplier, coming just behind EDF Energy. E.ON’s energy plan averages out at £1,017 a year, while EDF Energy’s average bill size comes in at £983. However, EDF Energy’s plan is only available in 10 out of 14 energy regions, which means that many households will not be able to benefit.

British Gas has been forced into third place by today’s move, leading to mounting speculation that Britain’s biggest supplier could make a bid to regain its crown by bringing out a market beating new plan. This would be even better news for consumers as it would push the cost of online energy plans down even further.

The online price war is also proving very timely for consumers coming off fixed price energy plans this year. There are 4.6 million UK households currently on fixed or capped energy plans – many of these were savvy enough to fix their prices last year therefore avoiding much of last year’s price hikes.

However, many of these plans are coming to an end and households will be thrown back onto the market. If they don’t act they could be pushed back onto a standard energy plan, which would see their annual bill increase by just under £100. However, if they take advantage and move to the cheapest online energy plan they could actually see their energy bill fall by £62.

Will Marples, energy expert at uSwitch.com, says: “The online price war is hotting up and energy prices are coming down as a result. If consumers want to benefit they need to ditch their expensive standard plans and move to one of the new online energy plans. The average standard plan is £1,239 a year while the average online plan is now £1,025 a year – this is an easy saving of £214 a year for the average household.

It’s also good news for people coming off low price fixed rate deals. They managed to avoid much of the 42% hike in prices last year and are still sitting on a competitive plan today. Now, as this plan comes to an end, they have the option to move online and save a further £62 on the cost of their energy. This is a real lifeline to those who were worried about where they were going to go next and who could see that moving back to a standard energy plan was going to cost them dear.”

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